Privacy Policy

1. Introduction

Kannan Pattasu (“we”, “us”, or “our”) operates the website kannanpattasu.com as an informational and Request-a-Quote platform for crackers and festive fireworks. We are committed to protecting the privacy, confidentiality, and security of all personal details submitted by our visitors and customers.

2. Information We Collect

When you explore our products, use our price list, or submit a request-a-quote, we collect:

• Contact Information: Full name, phone number / mobile number, and email address.
• Delivery Address: Street address, town/city, state, and postal pincode to determine the appropriate regional transport hub.
• Enquiry & Order Details: Selected cracker items, quantities, estimated values, and order notes.
• Payment Verification Data: Bank / UPI transaction reference number (UTR) and uploaded receipt screenshots when you choose to record payment proof.

3. How We Use Collected Data

The information we collect is strictly utilized for legitimate business purposes:

• Processing, reviewing, and confirming your cracker quote inquiry.
• Calculating accurate transport parcel charges and coordinating with regional logistics hubs.
• Sending quotation receipts, order status updates, and transport Lorry Receipts (LR) via WhatsApp, SMS, or Email.
• Verifying transaction details to prevent duplicate submissions or fraudulent inquiries.
• Improving website usability, responsiveness, and customer support services.

4. Cookies and Browsing Information

Our website uses standard essential cookies to remember items added to your estimate cart, maintain session status, and ensure smooth navigation across pages. We do not use intrusive spyware or third-party behavioral profiling trackers.

5. Payment Security & Financial Data

We do not collect, process, or store sensitive financial credentials such as credit card numbers, debit card PINs, CVV codes, or net banking passwords. Payments are transferred independently through your chosen banking or UPI app (such as Google Pay, PhonePe, or Paytm). We only record customer-supplied reference numbers (UTR) and transaction slips for reconciliation.

6. Third-Party Services & Transport Partners

To fulfill dispatches, relevant shipment details (recipient name, phone number, destination town/pincode) are shared with licensed commercial transport parcel agencies. We do not sell, rent, trade, or disclose your personal data to marketing agencies or unauthorized third parties.

7. Data Protection & Storage

Your data is safeguarded through industry-standard server firewalls, encrypted connections (HTTPS/SSL), and restricted administrative access protocols. Uploaded payment proofs are stored securely and accessed exclusively by authorized billing personnel.

8. Children’s Privacy

Due to the explosive and hazardous nature of fireworks, our website and quote services are directed exclusively to adult individuals aged 18 years and above. We do not knowingly solicit or collect data from minors.

9. User Rights & Inquiries

You have the right to request access to your submitted quote records, verify personal details, or request updates or deletion of your contact records by reaching out to our support team.

10. Contacting Us Regarding Privacy

For any privacy-related queries, please email us at kannanpattasu@gmail.com or contact our customer desk via WhatsApp at +91 87654 32109.